At IELTS Karo, we specialize in digital IELTS preparation services, such as online courses, live classes, and access to our Learning Management System (LMS). As all our offerings are digital in nature, we do not ship physical products. This Shipping Policy explains our delivery process for digital items.
Upon successful payment, you will receive immediate access to your purchased services via email confirmation, which includes login credentials for our LMS. Recorded sessions, course materials, and other digital resources are available instantly or within 24 hours, depending on enrollment timing.
Access is granted electronically and does not involve physical shipping. If you do not receive your confirmation email within 1 hour, please check your spam folder or contact support at [email protected]. We aim to resolve any delivery issues within 24 hours.
Since we offer only digital products and services, there are no shipping fees, tracking numbers, or customs duties involved. All deliveries are handled securely through our online platform.
To access our digital content, please ensure you have the following:
We are not responsible for technical issues on your end that prevent access.
We reserve the right to update this policy at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.